Hera - Queen of Gods | Satellite Chain

Proper care is essential to maintain the longevity and appearance of your gold-filled jewelry. Here are key factors that can affect its condition and steps to prevent tarnishing:

Pools & Hot Tubs:
- The chemicals used to keep pools and hot tubs clean can adversely affect gold-filled jewelry, leading to tarnishing. It is best to avoid wearing your jewelry in these environments.

Body Chemistry:
- Individual body chemistry varies, and for a small percentage of people (less than 10%), their hormones may not interact well with 14K gold-filled jewelry, causing it to tarnish more quickly. The only way to determine how your body will react is to try wearing the jewelry.

Sweat:
- Sweat contains chemicals and salts that create a harsh environment for your jewelry. It is advisable to remove your jewelry while exercising to prevent exposure.

Beauty Products:
- Products such as perfumes, lotions, and nail polish remover can negatively impact your jewelry. To minimize contact, put on your jewelry last after applying these products or remove it while using them.

Sunscreen:
- Sunscreen is particularly harmful to 14K gold-filled jewelry and should be avoided. It is one of the worst offenders in causing tarnish.

Cleaning Supplies:
- Many cleaning products contain chemicals that can damage your jewelry. Always remove your jewelry before using cleaning products to avoid contact.

General Care Tips:
- Avoid wearing gold-filled jewelry in the ocean or swimming pools, as saltwater and chlorine can cause significant damage.

- Keep your jewelry as dry as possible and protect it from humidity.

Caring for gold-filled jewelry is not too different from caring for other types of jewelry. By following these guidelines, you can ensure that your pieces remain in excellent condition for years to come.

We always aim to have our products as high-quality as they can be, never compromising on quality and effectiveness of the product.

In the unlikely event you would not be satisfied by our products, do not hesitate to reach us.

Shipping

Free standard shipping is applied to all U.S. orders $50+. For international shipments, Free standard shipping is applied to all orders $200+.

Please note, free shipping is applied after discount codes have been submitted; and your subtotal remains above $50 or $200.

Return Policy

If you’re not satisfied with your order, we gladly accept returns for store credit on non-custom items within 10 days of delivery, as indicated by courier notification. For more details, please view our full return policy. Note that holiday purchases have an extended return period.

We do not accept returns on custom or or solid gold pieces.

Production times for pieces can vary. Some items are in stock, while others are made to order or customizable. Orders are shipped only after all items in the order are ready. Please take note of all product lead times when placing your order.

Selecting a faster shipping method will not shorten the production time of your order. Expedited shipping only speeds up the shipping process once your order is ready for shipment. If you need a rush order, please email us at support@etherealjewelryllc.com, and we will do our best to accommodate your request as soon as possible.